We want you to be completely satisfied with your purchase, and as every piece is custom made to order, we have a simple return policy in place. We can only accept returns if the item is faulty or is not as described. We take great care to ensure our products are accurately described and produced to the highest standard. However, if your item arrives faulty or is not as described, please contact us within 48 hours of receiving your order. We will gladly offer a replacement or refund in line with your consumer rights.

We do not accept returns for change of mind or incorrect selections (size, colour etc.). We ask that you ensure the correct size is ordered but if you need any assistance whatsoever, please do not hesitate to contact us.

To initiate a return for a faulty or incorrect item, please use the contact Us form, and include the following:

• Your order number
• Photographs of the issue
• A brief description of the problem

We will assess and resolve your case as quickly as possible.

Thank you for your understanding and support of our made-to-order process.